Last Updated: May 2026

At TOPARADI, your satisfaction is our priority. Please read our return and refund policy carefully before making a purchase.

RETURN WINDOW

We offer a 14-day return policy. You have 14 days from the date of delivery — as confirmed by the carrier's delivery scan — to request a return.

FREE UNLIMITED RETURNS

🎁 TOPARADI offers Free Unlimited Returns on all eligible orders within the United States — for just $2.48 at checkout.

This coverage gives you peace of mind on every purchase: return as many times as you need, at no additional cost. Simply initiate your return through our Returns Portal and your prepaid label will be ready instantly.

✅ Free Unlimited Returns — $2.48 | Valid for U.S. orders only

ELIGIBILITY

To be eligible for a return, your item must be:

• In the same condition as received — unworn and unused
• With original tags attached
• In its original packaging
• Accompanied by a receipt or proof of purchase

EUROPEAN UNION — 14-DAY COOLING OFF PERIOD

If your order is shipped to the European Union, you have the right to cancel or return it within 14 days of delivery, for any reason and without justification. The item must be unworn, unused, with tags, and in its original packaging, along with proof of purchase.

NON-RETURNABLE ITEMS

The following items are not eligible for return:

• Sale items
• Gift cards
• Custom or personalized products

If you have questions about a specific item, please contact us before purchasing.

HOW TO START A RETURN

You can initiate a return through our Returns Portal or by visiting our Contact Page.

Once your return is accepted, we will provide instructions on where to send your package. Items returned without prior authorization will not be accepted.

DAMAGES & ISSUES

Please inspect your order upon arrival. If your item is defective, damaged, or incorrect, contact us immediately via our Contact Page so we can evaluate the issue and make it right.

EXCHANGES

The fastest way to exchange an item is to initiate a return through our Returns Portal and place a new order for the desired item. You do not need to wait for your return to be fully processed before placing the new order.

REFUNDS

Once we receive and inspect your return, we will notify you of the approval status. If approved, your refund will be processed to your original payment method within 10 business days. Please allow additional time for your bank or credit card provider to post the refund.

If more than 15 business days have passed since your return was approved and you have not received your refund, please visit our Contact Page.

TOPARADI reserves the right to update this policy at any time. Changes will be reflected on this page.