SHIPPING POLICY

Last updated: August 18, 2026

At TOPARADI, every order is handled with care and precision. Please review the following information before placing your order.

PROCESSING TIME

Orders are typically processed within 2–5 business days, excluding weekends and U.S. holidays.

Processing time is separate from shipping time. During new releases, limited-edition drops, holidays, or periods of high demand, processing may take longer. You will receive a confirmation email when your order has shipped.

DOMESTIC SHIPPING — UNITED STATES

Economy Shipping

• Estimated delivery: 5–8 business days after shipment
• Rate: $6.39

Standard Shipping

• Estimated delivery: 3–4 business days after shipment
• Rate: $14.00

Free U.S. Shipping

• Available on qualifying orders of $75 or more
• The $75 minimum is calculated after discounts and before taxes
• Estimated delivery: 5–8 business days after shipment

Shipping rates and available methods are displayed at checkout before payment.

INTERNATIONAL SHIPPING

TOPARADI currently ships to select international destinations displayed at checkout.

Economy International

• Estimated delivery: 6–18 business days after shipment
• Rate: $15.00

Standard International

• Estimated delivery: 6–12 business days after shipment
• Rate: $25.00

International shipping availability, rates, and delivery estimates may vary by destination. If your country is not available during checkout, we are currently unable to ship to that location.

CUSTOMS, DUTIES, AND IMPORT TAXES

International orders may be subject to customs duties, import taxes, brokerage fees, or other charges imposed by the destination country.

These charges are not included in the product price or shipping rate and are the customer’s responsibility. TOPARADI does not control these charges and cannot predict their amount.

Customs processing may cause delays beyond the estimated delivery window.

ORDER TRACKING

Once your order ships, you will receive a shipping confirmation email containing your tracking information.

Please allow up to 48 hours for tracking information to update after receiving the shipping confirmation.

DELIVERY ESTIMATES

All delivery times are estimates and are not guaranteed. Carrier delays, severe weather, holidays, customs processing, incorrect addresses, and other circumstances outside TOPARADI’s control may affect delivery.

SHIPPING ADDRESS

Customers are responsible for providing a complete and accurate shipping address before submitting an order.

If you notice an error, contact support@toparadi.com immediately. We cannot guarantee that an address can be changed after an order has entered processing or shipped.

TOPARADI is not responsible for orders delivered to an incorrect address provided by the customer. If an order is returned because of an incomplete or incorrect address, additional shipping charges may apply before it can be resent.

LOST, DELAYED, OR MISSING PACKAGES

If your tracking information shows unusual delays or your package has not arrived within the estimated delivery window, contact us at support@toparadi.com.

Include your order number and tracking number. We will assist with reviewing the shipment and, when appropriate, contacting the carrier.

If tracking shows that a package was delivered but you cannot locate it, check around the delivery location and contact the carrier first. You should then contact TOPARADI as soon as possible so we can review the situation.

DAMAGED PACKAGES OR INCORRECT ITEMS

If your order arrives damaged or you receive an incorrect item, contact support@toparadi.com as soon as possible.

Include your order number and clear photographs of the item and packaging. Approved claims will be handled according to our Return and Refund Policy.

RETURNS AND EXCHANGES

For information about return eligibility, exchanges, refunds, return shipping, and optional return coverage, please review our Return and Refund Policy.

CONTACT

For shipping questions, contact:

TOPARADI Support
support@toparadi.com
www.toparadi.com